This Privacy Policy governs access to and use of the plankbeauty.com Website
plankbeauty.com is the “Website” and “Electronic Store” for the display and sale of products via the Internet, which is managed and maintained by the Greek Individual Company with the distinctive title “PLAN K. BEAUTY S.M.P.C. “, based in Agioi Anargyroi at Andronikou Street 7, in Greece (VAT: 801770356 / D.O.Y Agioi Anargyroi) (hereinafter the “Company”).
Any natural person who visits the site’s pages or uses the services is for brevity’s sake referred to herein as a “Personal Data Subject” or “Subject”.
The management and protection of your personal data is governed by the terms of this announcement and the relevant provisions of both Greek, EU and international law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Data Protection Authority Personal Character. Any possible future change of the above regulatory framework will be the subject of this.
This Privacy Policy (hereinafter the “Data Policy” or “PPP”) aims to inform you about the Company’s policy regarding your personal data, which you provide to us, so that you know the purpose of their processing by us , the category of recipients, and the procedures you can follow to exercise your legal rights.
The Company, in its capacity as Data Controller, may from time to time modify its Terms and Policies, including the “TOS”, either in whole or in part, at its absolute discretion. Any modification herein will be effective immediately upon posting the modified Policy on the Website. We therefore urge you to periodically verify its content.
In any case, as long as you continue to use our Website and its services after modifications have been made in accordance with the above, you will be deemed to accept those modifications without reservation. If you do not agree with the terms of this Policy, as it may be amended, you must stop using the Website.
Your privacy as well as the security and protection of your personal data are very important to the Company. For this reason we collect and manage your personal data with the utmost care, responsibly and adopt special measures to keep them safe. In order to have detailed indications of how the Company manages your personal data, we invite you to read the following Data Policy, where you will find all the basic information on the Company’s processing of your personal data in relation to your browsing on plankbeauty .com and by using the services offered.
We also encourage you to read the terms of use and the “Cookies Policy” of plankbeauty.com, which contain detailed information about the conditions regarding the services we provide you. Certain services may be subject to specific legal conditions and regulations. In these cases, we will make sure to provide you with all the information that may be needed each time.
The Company is not responsible under any circumstances for the Terms of Protection and Management of Personal Data of other websites, to which you can possibly connect through links through this website.
For any clarification, question or legal requirement regarding your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service Department stating the request as “confidential” by email to dpo@plankbeauty. com, or by sending a written letter to the address of the Company’s headquarters. If you wish, you can also contact the Data Protection Officer (DPO) by sending a letter to the “Data Protection Officer” electronically or by post.
Responsible for the Processing of Personal Data:,
“Kafetzi Paraskevi” Andronikou 7 – St. Cashless
VAT NUMBER: ………. / D.O.Y Ag. Anargyron
Email: dpo@plankbeauty.com
2PERSONAL DATA PROTECTION POLICY
2.1. DEFINITION OF PERSONAL DATA
Personal Data means any information that refers to the subject of the data, i.e. any information that refers to any natural person to whom the data refers and whose identity is known or can be ascertained. Such data, as defined by the Law and the relevant European provisions, are for example the member’s name, address, date of birth and gender, mobile phone number, email address as well as usage data, such as for example username, password and IP address.
2.2. COLLECTION AND PROCESSING OF PERSONAL DATA
For your simple browsing on the plankbeauty.com website, the Company does not ask you for any of your personal information. However, the Company, while you browse or use the services offered by plankbeauty.com, collects and processes browsing data through cookies that relate exclusively to your browsing habits.
The categories of personal data that the Company collects and processes during your visit/browse on the plankbeauty.com Website are the following:
a) we collect your Electronic Address (email), first name, last name, home address, city, postal code, mobile phone and country, when you register for our Newsletters service, for the purpose of sending to you newsletters about the Company, plankbeauty.com, its products/services, any offers etc. If you choose to join our email newsletter, the email address you provide to us will be forwarded to Rocket Science Group LLC (Mailchimp), which provides email marketing services to us. We consider Rocket Science Group LLC to be a third party data processor (Clause 2.5 below). Your email address will also remain in Rocket Science Group LLC’s database for as long as we continue to use Rocket Science Group LLC’s email marketing services or until you expressly request to be removed from the list. You can do this by using the unsubscribe links contained in any email newsletters we send you. For as long as your email address remains in the Rocket Science Group LLC database, you will receive periodic informational emails from us.
b) we collect the necessary Personal Data, which according to the Law and the General Terms of Use, are deemed necessary to complete, execute and ship your order. Among them, indicatively, are the First and Last Name, the Electronic Address (email), the Contact Phone (landline and mobile), the Product Shipping Address (street, city, postal code, country), the Billing Address of the order, and the Payment Details such as Credit/Debit Card mask, Privilege Card Details etc. and the Type of Document you want us to issue (Receipt or Invoice). In the event that you request the issuance of an Invoice, you will be asked for information about your company such as the Company’s Name, A.F.M., D.O.Y., Activity, Address of its headquarters as well as Contact Phones (fixed and mobile).
c) we collect and process the Personal Data, such as First Name, Surname, Email and Telephone, that you provide when you contact our Customer Service, in order to ensure the possibility of contacting you, in order to provide information about new products/services. If you choose to contact us using the contact form on the Contact page, none of the data you provide will be stored by this Website or transferred/processed by any of the third party data processors set out in Clause 2.5. Instead, the data will be sorted into an email simply to reply to you.
d) in case you provide personal data of third parties (such as First Name, Surname, Address, Telephone) on this Website, then we will protect the Personal Data of the Third Party in accordance with this Privacy Policy.
2.3. PURPOSE OF COLLECTION AND PROCESSING OF PERSONAL DATA The personal data you declare when you visit/browse the pages and services of the plankbeauty.com website, are intended and processed exclusively for the following purposes: – for the completion and execution of the purchase contract for the products offered by plankbeauty.com. Upon completion of your purchase, you will be asked for the necessary Personal Data that will ensure the execution of the contract, such as payment, the necessary anti-fraud checks (in cases of payment by credit/debit card), billing, shipping product and the management of any return, – to send Company and plankbeauty.com newsletters, for commercial communication about our products and services, so that you are informed about innovations, new arrivals, exclusive products, and offers, – for communication between us, and the management of your requests through the Customer Service Department, – to improve the services provided. Always with your consent, we may use your contact information in the context of conducting market research and more general surveys to detect satisfaction in order to improve our services and the relationship with our users. – for the purposes of statistical research and analysis with data in aggregate form for the purpose of understanding how users interact with and use the plankbeauty.com Website, improving our products and services. In the above cases, the processing of your Personal Data is considered legal as it aims to provide a specific service that you have requested. These data may not be used by any third party without complying with the applicable provisions.
2.4. TIME PERIOD OF PERSONAL DATA RETENTION The Company processes your personal data throughout the validity period of each contract and after its termination or expiration in any way for a period of time defined by the applicable legal framework. In particular, your personal data processed by the Company must be kept for the entire duration imposed by the purpose of the processing for which they are processed and/or the applicable legal framework. At the end of this period, the data is kept in accordance with the current institutional framework for the period of time provided for by the end of the business relationship or for as long as is required to defend the Company’s rights before a Court or other competent Authority.
2.5. RECIPIENTS OF PERSONAL DATA AND PURPOSE OF THEIR TRANSFER
Your Personal Data is processed by the Company that has the status of Personal Data Processor.
For organizational and operational requirements related to the provision of services by plankbeauty.com, the Company may transmit your personal information to its agents and/or subcontractors for the purpose of supporting, promoting and executing your business relationship with it, but always under conditions that fully ensure that your personal information does not undergo any illegal processing, i.e. other than the purpose of transmission in accordance with the above.
The Company reserves the right for the above purposes to transmit your Personal Data:
– to third parties, natural or legal persons, who may provide on behalf of the Company promotion and marketing services for both the Company and its products or services,
– or to our third-party partners, who provide technical services, such as indicative hosting and technical support services.
All partners, representatives and/or subcontractors have been evaluated and selected by the Company for their proven reliability and competence and all comply with the legislation defined in the above paragraphs. In the event that some of them are based in countries that do not belong to the European Union, the transfer of your Personal Data takes place with the guarantees defined by the Law.
The Company and plankbeauty.com will not make available for sale or otherwise transmit or disclose personal information of the Subjects of its website to third parties, except for those mentioned above, without the consent of the Subject, with the exception of the application of relevant legal dictates and to the Competent Authorities only. The data kept in the file may be communicated to the Competent Judicial, Police and other Administrative Authorities upon their legal request and in accordance with the applicable legislative provisions. In addition, in the event of a legal order, official order or official preliminary examination, plankbeauty.com and the Company reserve the right without exception to make the relevant information available to the respective agency.
2.6. SUBJECT CONSENT
By using any Service on plankbeauty.com, in accordance with the plankbeauty.com Privacy Policy you represent that you are over 15 years of age and accept and consent to this Privacy Policy and in particular:
2.6.1. Marketing and Advertising Actions
By subscribing to the newsletter service at plankbeauty.com, you agree that plankbeauty.com will process and use your personal data for advertising purposes, such as e.g. sending emails with general information or advertising (newsletters) regarding the Company, its products and services.
If you so desire, plankbeauty.com will waive the use of your Personal Data for advertising purposes, provided however that you request or follow the procedures to be removed from the list of registered members who receive plankbeauty.com newsletters. You may, at any time, send a relevant email to dpo@plankbeauty.com or set your Member Account to Send Newsletters accordingly or Unsubscribe from them by following the procedures set out in each newsletter type of email you receive from us.
2.6.2. Processing in respect of fraudulent acts
The Company is obliged by Law to report to the Personal Data Protection Authority any unlawful breach of the Website’s Personal Data database or the database of any third party data processor to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an unrecognizable format has been compromised.
2.6.3. Transmission to Legal Services in case of or in the absence of a Legal Order
As the transfer of data is not permitted under the Law, you consent to the transfer of your personal data to law enforcement and supervisory authorities for the necessary protection against risks to state and public security as well as for the prosecution of criminal acts.
2.7. TRANSFER AND STORAGE OF PERSONAL DATA
The transfer of Personal data between the plankbeauty.com Website and your browser is encrypted and delivered via HTTPS.
Your data is stored on our servers located in a secure location.
2.8. SUBJECT, UPDATE AND DELETION RIGHTS
Providing your Personal Data is a contractual obligation. You retain your free will and choice as to whether or not to share your Personal Data with us, but in the absence of the required data, it will not be possible for our Company to fulfill your requests.
The Company carries out the following processing of personal data exclusively in the case in which the Subject of Personal Data has given his express consent:
– conducting marketing activity, polls and market research,
– analysis of browsing habits in the environment through the use of the Profile of the Personal Data Subject, with the sole purpose of creating a better experience and personalizing it on our Website.
Providing your Personal Data for such activities is entirely optional. You are free to provide your Personal Data for this purpose or not, but without it the Company will not be able to carry out marketing and advertising actions, polls and market research or analyzes of your habits.
After verification of your identity, as Personal Data Subjects you have the following rights:
Right to information The COMPANY must inform you about the processing to which it submits your data, such as what data it processes, for what purpose, for what period of time it keeps it, using clear and simple wording.
Right of access You have the right to receive confirmation from the COMPANY as to whether or not your personal data is being processed and, if so, you have the right to access that data.
Right to rectification You have the right to demand from the COMPANY the correction of any inaccurate personal data and the completion of any incomplete data.
Right to erasure You have the right to request from the COMPANY the erasure of personal data, which may be granted if certain conditions are met.
Right to restriction of processing You have the right to obtain from the COMPANY the restriction of processing, if certain conditions are met.
Right to object You have the right to object, at any time, to the processing of personal data concerning you. The COMPANY in this case should stop the processing, unless it demonstrates compelling and legitimate reasons that override your interests, rights and freedoms as a data subject or for the establishment, exercise or support of legal claims.
Right to human intervention in the context of a decision through an automated process You have the right to ask the COMPANY not to be subjected, if applicable, to a decision-making process solely based on automated processing, including profiling, which produces legal results concerning you or your significantly affects in a similar way.
Right to portability You have the right to ask the COMPANY to receive your personal data, which you have provided, in a structured, commonly used and machine-readable format, or to have the COMPANY transmit it to another provider.
For your further convenience regarding the exercise of your relevant rights, the COMPANY ensures the development of internal procedures to respond promptly and efficiently to your relevant requests.
At any time, you reserve the right to update or object to the further processing of your data in accordance with the current legislation on the Protection of Personal Data. For this purpose, any request you may have should be addressed in writing to the Company and plankbeauty.com or by sending a relevant electronic mail (email) to the address dpo@plankbeauty.com.
If you believe that your Personal Data has been held unlawfully, you can present a request to one of the Supervisory Authorities responsible for compliance with the Personal Data Protection Rules.
We respond to your Requests free of charge without delay, and in any event within (1) one month of receiving your request. However, if your Request is complex or there are a large number of your Requests we will inform you within the month if we need to obtain an extension of another (2) two months within which we will respond to you.
If your Requests are manifestly unfounded or excessive in particular due to their repetitive nature, the Company may impose a reasonable fee, taking into account the administrative costs of providing the information or carrying out the requested action, or refuse to proceed with the Request .
This text may undergo modifications over time, so we encourage you to periodically verify its content.
2.9. LEGAL REFERENCES AND USEFUL LINKS
The processing of the Personal Data of plankbeauty.com Users/Customers is carried out by the Company, which also employs a Data Protection Officer based in the EU and is subject to the terms of Regulation (EU) 2016/679 General Data Protection Regulation , and the European and Greek regulations for the processing of Greek personal data and controls of the competent Greek Control Authority.
EU General Data Protection Regulation 2018 (GDPR)